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Denied Access

Asked by: Mike Cherichetti 500 views User Questions

5% of users cannot access the ads server. Is this product configurable to limit access from certain IP ranges? Any other ideas as to what could cause this problem?

Thanks

1 Answers



  1. on Sep 23, 2005

    Users must have a browser with support for frames and also have cookies and JavaScript enabled. We recommend using FireFox 1.0, Internet Explorer 5.5+, Netscape 6+, or Opera 7+. Additionaly, we have noticed some users having problems logging in when ad blocking software such as Norton Internet Security is installed, so users will want to make sure to adjust their ad blocking filters not to block content from your site.

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