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4 Answers

Flash file not clickable

Asked by: ramsman 462 views User Questions

This is my first time setting up a flash file as a banner. When I preview the banner in Advertpro I can click on it and it goes to the intended website. When I place it into a zone on the website, it appears clickable, but nothing happens when clicked.

Does the person creating the swf file need to make it clickable or is this something that needs to be done in Advertpro?

Thanks.

Mike

4 Answers



  1. renegade_mike on Aug 08, 2007

    It’d odd that it works in the preview but not on your web site. The preview actually runs through the ad server, so it should exhibit the same behvaior. Perhaps it is a coding issue with the SWF file. If you want to e-mail it to [email]support@renegadeinternet.com[/email] we can examine it.

    The Flash designer does need to make it clickable though. Here’s the relevant documentation on that:

    http://www.advertpro.com/docs/1.0/html/manual/clicktrack.html#flash

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  2. StephenL on Aug 09, 2007

    Check to see your browser’s pop-up settings too. You may have allowed pop-up on the ad server site, but not for the client site. That could also possibly cause the problem you described.

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  3. thomashvitstein on Oct 12, 2007

    I’ve experienced exactly the same problem. For a few days ago I putted up an advert. When I click on the banner in the preview it opens a new window and goes to the intended page. But today the webmaster contacted me and told me that nothing happened when they clicked on it. I have of course tested it after I got that message, and it still works in the preview. Did anyone find out more about this problem?

    Here you can see the ad on a temporary test page:
    http://dev.visionweb.no/test_freia.php

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  4. renegade_mike on Oct 12, 2007

    Thomas,

    That Flash banner SWF file was exported for Flash version 9. The clickTAG tracking method only currently works with Flash versions 4, 5, and 6. This is covered in the user manual here: http://www.advertpro.com/docs/1.0/html/manual/clicktrack.html#flash

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