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Certain Ads Not loading?

Asked by: dimemag 360 views User Questions

We have a recurring problem where on certain refreshes of our site, some of the ads don’t load. Which ads don’t load seem to be random. It doesn’t matter if they’re rich media, or standard html. They’re just blank. We’re not getting a default screen or anything. This is happening on different servers, and on different sites, so that leads me to believe that the problem lies within Advertserve.

Any suggestions?

Jon

1 Answers



  1. renegade_mike on Nov 14, 2007

    More than likely this is due to competitors settings on your advertisers accounts. If you make an advertisers own campaigns compete with eachother (by checking the Internal Campaigns competitor setting), the ad server won’t redisplay their campaigns on a page for up to 10 seconds if you refresh it. Normally visitors won’t sit there and refresh your page, so this shouldn’t really be an issue. If you feel that 10 seconds is too long though, you can change it by going to Settings > Basic > Server and adjusting the Competitor Conflicts option.

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