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Account Cancellation

Asked by: 622 views Pre-Sales Questions

If you cancel your account midway through the month, do you only have to pay for the half of the month the account was active?

1 Answers

  1. renegade_mike on Mar 13, 2008

    If you have a virtual account, then yes, you would only pay for a partial month.

    With a dedicated account your service is month-to-month. You would pay for the whole month if you cancel in the middle of it. Thus you should cancel before the end of a billing period to avoid being billed for the next month.

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